Updated June 23, 2023
This Privacy Policy governs the usage of the FirstSale website, the FirstSale mobile application, and various other platforms, services, and tools affiliated with FirstSale Real Estate (collectively known as the "Platform"). The term "FirstSale," "us," or "we" in this Privacy Policy refers to Flashtrend LLC, a limited liability company, as well as its subsidiaries and affiliated entities.
We have developed this Privacy Policy to inform you about the data collected by the Platform, how we utilize that data, and with whom we may share it. Any capitalized terms not defined in this Privacy Policy will have the meanings specified in our Terms of Service (the "Terms"), which incorporates this Privacy Policy entirely. By visiting or using the Platform, other Services, or any Content, you agree to abide by the terms and conditions outlined in this Privacy Policy and the Terms. We encourage you to carefully read the Privacy Policy and utilize the information provided to make informed decisions.
1.1. Personal Information
Personal Information refers to data about an identifiable individual. When you utilize the Platform or other Services, this Personal Information may include your name, email address, physical address, phone number, and optionally, a profile picture. It may also encompass information you include in property offers made through the Platform, your property viewing schedule, and any comments you provide about specific properties via the Platform. Additionally, any other Personal Information you voluntarily provide us through email, telephone, instant messaging, online questionnaires, surveys, or in response to our information requests may be included.
1.2. Other Information
We also collect or receive other information related to you that does not individually identify you. This may include, but is not limited to:
1.2.1. Information about your real estate preferences, such as property type, style, features, budget, and pricing.
1.2.2. Information about your internet connection, the computer equipment you use to access the Platform and other Services, and details about your activities on the Platform, such as viewed website or mobile content and clicked links.
1.2.3. Information about the mobile device you use to access the Platform, including the device's operating system, version, carrier, and network type.
1.3. Methods of Providing Information to FirstSale
You can provide us with Personal Information and other data through various means, including but not limited to:
1.3.1. Registering for an Account.
1.3.2. Updating your Account or directly providing additional Personal Information to us.
1.3.3. Communicating with us, our employees, agents, or other personnel through the Platform.
1.3.4. Accessing or using the Platform, including submitting search queries.
1.3.5. Completing questionnaires, surveys, or similar inquiries for research purposes.
2. HOW YOUR INFORMATION IS USED AND SHARED WITH THIRD PARTIES.
We use the information you provide to us to enhance and improve the Platform, our Services, and the Content. This includes:
We analyze aggregated and anonymized data to better understand user behavior and improve the Platform, our Services, and the Content. This aggregated data, which does not personally identify you, may be shared with our affiliates, partners, and third parties for various purposes.
We may share some or all of your information with our parent companies, subsidiaries, or other companies under our control. We also share information with our licensed real estate salespersons and brokers who provide services related to property sales, leases, and marketing.
Your Personal Information and other information may be shared with potential landlords, owners, tenants, buyers, co-brokers, and third-party partners and service providers in connection with the Services we provide.
We may publish anonymous and aggregated data through media platforms or academic journals. Personal Information will not be linked to these results, and we will not share any information that could identify you or your Account.
If our information practices change in the future, we will notify you and provide the opportunity to opt out of any new uses of your data.
As we grow our business, we may sell or acquire businesses or assets. In such cases, your information may be transferred as part of the transaction.
We reserve the right to disclose your information if necessary to protect against liability, fraudulent activity, investigate claims, or enforce our agreements. We may also disclose information as described in specific notices provided to you or with your consent.
Please note that Third-Party Websites linked on the Platform have their own privacy policies and terms of service, which we do not control. We are not responsible for the privacy practices or content of these websites. You should review their respective policies and terms when using them. We also cannot be held responsible for the practices of third parties that we do not manage or employ, including brokers, landlords, owners, buyers, tenants, or other individuals or entities. While we strive to facilitate the protection of your information when sharing it with third parties, we cannot control how they use such information.
7.2. If you receive commercial emails from us, you can unsubscribe by following the instructions in the email. To opt-out of receiving commercial emails and promotional communications, you can send a request to opt-out to [email protected] or write to us using the address provided in the Privacy Policy.
7.3. Keep in mind that it may take up to ten (10) business days to process your opt-out request, and during that period, you may still receive promotional communications from us that you have opted out of. Additionally, even if you opt-out of commercial emails, you will continue to receive administrative messages regarding the Platform and other Services and Content.
10.2. The security of your Personal Information also depends on you. If you have a password to access specific parts of the Platform, it is your responsibility to keep it confidential and not share it with others.
10.3. While we strive to protect your Personal Information, please be aware that transmitting information over the Internet is not completely secure. We cannot guarantee the security of your Personal Information during transmission to the Platform. Any transmission of Personal Information is done at your own risk. We are not responsible for any circumvention of privacy settings or security measures on the Platform.
10.4. If you receive an email or communication requesting your password or sensitive information, purportedly from FirstSale or our Platform, or made by a third party on our behalf, consider it unauthorized and suspicious. Please report it immediately by emailing [email protected]. If you believe someone else has gained access to your login credentials, passwords, or identifying information used to access the Platform, other Services, or Content, change your credentials immediately and report the incident by emailing [email protected].
HOW TO CONTACT US.
If you have questions about this Privacy Policy, please e-mail us at info [email protected] with “Privacy Policy” in the subject line.
This Privacy Policy governs the usage of the FirstSale website, the FirstSale mobile application, and various other platforms, services, and tools affiliated with FirstSale Real Estate (collectively known as the "Platform"). The term "FirstSale," "us," or "we" in this Privacy Policy refers to Flashtrend LLC, a limited liability company, as well as its subsidiaries and affiliated entities.
We have developed this Privacy Policy to inform you about the data collected by the Platform, how we utilize that data, and with whom we may share it. Any capitalized terms not defined in this Privacy Policy will have the meanings specified in our Terms of Service (the "Terms"), which incorporates this Privacy Policy entirely. By visiting or using the Platform, other Services, or any Content, you agree to abide by the terms and conditions outlined in this Privacy Policy and the Terms. We encourage you to carefully read the Privacy Policy and utilize the information provided to make informed decisions.
- INFORMATION COLLECTED OR RECEIVED ABOUT YOU
1.1. Personal Information
Personal Information refers to data about an identifiable individual. When you utilize the Platform or other Services, this Personal Information may include your name, email address, physical address, phone number, and optionally, a profile picture. It may also encompass information you include in property offers made through the Platform, your property viewing schedule, and any comments you provide about specific properties via the Platform. Additionally, any other Personal Information you voluntarily provide us through email, telephone, instant messaging, online questionnaires, surveys, or in response to our information requests may be included.
1.2. Other Information
We also collect or receive other information related to you that does not individually identify you. This may include, but is not limited to:
1.2.1. Information about your real estate preferences, such as property type, style, features, budget, and pricing.
1.2.2. Information about your internet connection, the computer equipment you use to access the Platform and other Services, and details about your activities on the Platform, such as viewed website or mobile content and clicked links.
1.2.3. Information about the mobile device you use to access the Platform, including the device's operating system, version, carrier, and network type.
1.3. Methods of Providing Information to FirstSale
You can provide us with Personal Information and other data through various means, including but not limited to:
1.3.1. Registering for an Account.
1.3.2. Updating your Account or directly providing additional Personal Information to us.
1.3.3. Communicating with us, our employees, agents, or other personnel through the Platform.
1.3.4. Accessing or using the Platform, including submitting search queries.
1.3.5. Completing questionnaires, surveys, or similar inquiries for research purposes.
2. HOW YOUR INFORMATION IS USED AND SHARED WITH THIRD PARTIES.
We use the information you provide to us to enhance and improve the Platform, our Services, and the Content. This includes:
- Notifying you of relevant property listings and other information related to our business based on your real estate preferences.
- Identifying other Services, Content, and information that may be of interest to you.
- Administering promotional programs and gathering your feedback.
- Informing you about the Platform, our Services, and any other relevant products, services, or goods.
We analyze aggregated and anonymized data to better understand user behavior and improve the Platform, our Services, and the Content. This aggregated data, which does not personally identify you, may be shared with our affiliates, partners, and third parties for various purposes.
We may share some or all of your information with our parent companies, subsidiaries, or other companies under our control. We also share information with our licensed real estate salespersons and brokers who provide services related to property sales, leases, and marketing.
Your Personal Information and other information may be shared with potential landlords, owners, tenants, buyers, co-brokers, and third-party partners and service providers in connection with the Services we provide.
We may publish anonymous and aggregated data through media platforms or academic journals. Personal Information will not be linked to these results, and we will not share any information that could identify you or your Account.
If our information practices change in the future, we will notify you and provide the opportunity to opt out of any new uses of your data.
As we grow our business, we may sell or acquire businesses or assets. In such cases, your information may be transferred as part of the transaction.
We reserve the right to disclose your information if necessary to protect against liability, fraudulent activity, investigate claims, or enforce our agreements. We may also disclose information as described in specific notices provided to you or with your consent.
Please note that Third-Party Websites linked on the Platform have their own privacy policies and terms of service, which we do not control. We are not responsible for the privacy practices or content of these websites. You should review their respective policies and terms when using them. We also cannot be held responsible for the practices of third parties that we do not manage or employ, including brokers, landlords, owners, buyers, tenants, or other individuals or entities. While we strive to facilitate the protection of your information when sharing it with third parties, we cannot control how they use such information.
- YOUR OPTIONS
7.2. If you receive commercial emails from us, you can unsubscribe by following the instructions in the email. To opt-out of receiving commercial emails and promotional communications, you can send a request to opt-out to [email protected] or write to us using the address provided in the Privacy Policy.
7.3. Keep in mind that it may take up to ten (10) business days to process your opt-out request, and during that period, you may still receive promotional communications from us that you have opted out of. Additionally, even if you opt-out of commercial emails, you will continue to receive administrative messages regarding the Platform and other Services and Content.
- SHARING INFORMATION THROUGH THE PLATFORM
- DO-NOT-TRACK
- INFORMATION SECURITY
10.2. The security of your Personal Information also depends on you. If you have a password to access specific parts of the Platform, it is your responsibility to keep it confidential and not share it with others.
10.3. While we strive to protect your Personal Information, please be aware that transmitting information over the Internet is not completely secure. We cannot guarantee the security of your Personal Information during transmission to the Platform. Any transmission of Personal Information is done at your own risk. We are not responsible for any circumvention of privacy settings or security measures on the Platform.
10.4. If you receive an email or communication requesting your password or sensitive information, purportedly from FirstSale or our Platform, or made by a third party on our behalf, consider it unauthorized and suspicious. Please report it immediately by emailing [email protected]. If you believe someone else has gained access to your login credentials, passwords, or identifying information used to access the Platform, other Services, or Content, change your credentials immediately and report the incident by emailing [email protected].
- NOTICE TO NON-U.S. RESIDENTS
- Mobile Application Stores
- Privacy for Children
- Changes to This Privacy Policy
HOW TO CONTACT US.
If you have questions about this Privacy Policy, please e-mail us at info [email protected] with “Privacy Policy” in the subject line.